Shipping policy
☆SHIPPING METHODS☆
We ship via USPS Economy & Priority Mail at this time. Rates are calculated at checkout. Free shipping may apply on select items only and subject to change without notice.
☆MAILING ADDRESS☆
Make sure your mailing address is correct! Due to liability issues, we will only ship to the shipping address provided with payment - NO exceptions. You must make sure your address is correct at the time of purchase as this is the address we will ship to.
If you wish to have an item shipped as a gift, you must enter the recipient's mailing address during the Checkout process. Once you've completed your purchase, your mailing address is fixed for that purchase; even an address update AFTER your purchase will not be used for the purchase.
It is the responsibility of the buyer to make sure all billing and shipping information is correct at the time of purchase.
If you've purchased a party item(s) from us with the wrong address information, you'll need to re-purchase the same item(s) with the correct address, and we will then refund your 1st order - but ONLY after you've made a 2nd purchase of the same party product(s). We will not issue a cancellation due to the wrong address without a re-purchase, as this is the responsibility of the customer at the time of purchase to verify this information. This protects both the buyer - that's you - and the seller - that's us - from any fraudulent transactions.
☆SHIPPING DESTINATIONS☆
We only ship to the USA. This applies to the 50 United States only. Contact us for international shipping. Terms and conditions apply.
COMBINED SHIPPING:
All orders will be combined in as few shipments as possible at the full discretion of Boogie Bear Invitations. Multiple orders will still be shipped within the stated turnaround time, but may ship together in one box with one tracking number. For example: You purchase one item in the morning, then later in the afternoon, purchase another item, then tomorrow, purchase another item, most likely (but not guaranteed) your items will all ship together - in 1 box with 1 transaction - within the stated turnaround time.
Conversely, we may ship very large orders/items separately at our discretion to make sure everything fits in the box well - Separate tracking numbers will be provided in this instance. For orders that contain party invitations and party decor, we may elect to ship out your party invitations sooner to expedite. Please request this specifically if you're under a time constraint, and we'll make every effort to accommodate you as our schedule allows.
It's been our experience, that even when customers buy separate items with separate transactions, they desire their party items to be delivered in as few shipments as possible to avoid increased risk of damage or loss during shipping. Separate shipping charges will not be credited or refunded for any reason, due to separate transactions. If you wish to consolidate shipping fees, you must purchase your party items together at the same time in one transaction and payment.
OTHER IMPORTANT SHIPPING INFORMATION:
Once the package ships, it is in the hands of the Post Office. We are not responsible and will not give refunds for packages that are lost/unclaimed/damaged/not delivered/not delivered on time or left out in the elements causing damage.
For a positive buying experience, please take the appropriate steps to ensure:
1. Your address is correct at the time of purchase
2. You are able to receive the item(s) you are buying - no restrictions to your address
3. You have sufficient time to receive your order - planning ahead always helps
4. You are able to quickly receive and store your package in a safe dry area away from sun, heat, cold, wet, or any other factor which can damage your lovely party items
5. You've considered shipping insurance at an extra cost