All orders are filled in the order they are received. During busy times, orders will take the maximum number of quoted processing days.
Please place your order as soon as possible to ensure faster delivery. In a hurry? Let us know as soon as possible, and we will make every effort to accommodate you.
A delay in providing party information in its entirety will delay the order overall and extend the turnaround time. Turnaround time begins when ALL required information is received. It is the responsibility of the buyer to be available for email correspondence, and provide timely feedback during the process to ensure a positive buying experience.
Upcoming Store Closure Dates - See policies page for latest store closures.
No orders will be processed on these days and does not count towards turnaround time. In a hurry? Contact us in advance to see if we can meet your party needs by your deadline.
All items are shipped via United States Postal Service, and tracking is included on all items. Once your package ships, you'll be notified via email (associated with your account) and given a tracking number.
Once the package ships, it is in the hands of the Post Office. No refunds for packages that are lost/unclaimed/damaged/not delivered/not delivered on time or left out in the elements causing damage.
Shipping upgrades and insurance available for an additional cost.
For a positive buying experience, please take the appropriate steps to ensure:
1. Your address is correct at the time of purchase
2. You are able to receive the item(s) you are buying - no restrictions to your address
3. You have sufficient time to receive your order - planning ahead always helps
4. You are able to quickly receive and store your package in a safe dry area away from sun, heat, cold, wet, or any other factor which can damage your lovely party items
5. You've considered shipping insurance at an extra cost
6. You are able to stay in contact with us throughout the process, and can provide timely feedback to all requests
7. You've communicated your need-by date, and provided all necessary info to complete your order
Shipping rates are for locations in the United States of America only. Free Shipping for printed items applies to select party items to USA location only. Living outside the USA? Contact us to see what options are available for your location.
The "Paperless" Printable option applies for select items only, and is void where prohibited. Some countries may not apply.
We ONLY ship to the address found on the order receipt - no exceptions. Please make sure your address is correct before purchasing.
Purchased an item with incorrect mailing address? You must contact us immediately (within 2 hours) to have your order cancelled. If work is already started, then you must repurchase with correct address FIRST, and THEN we will refund your 1st order.
These policies protect both you (the buyer) and us (the seller) from fraud and abuse.
If you wish to have an item shipped as a gift, you must enter the recipient's mailing address during Checkout in the "Shipping" section, and let us know that it's a "Gift".
We don't anticipate any troubles, just want you to be aware of our policies regarding shipping.
FREE shipping applies to paperless printable option only. International shipping for printed items are subject to additional shipping charges. Please email for details BEFORE purchasing.
Once the package ships, it is in the hands of the Post Office. We are not responsible and will not give refunds for packages that are lost/damaged/not delivered/not delivered on time.
Insurance is provided by the United States Postal Service. Insurance is good for the amount of original item(s) purchased, and if damaged, must be redeemed by the buyer at his/her respective post office. Shipping receipt will be provided upon request.
Overnight & Rush Service
Please be available to pick-up your RUSH order on the day the package arrives. Tracking is available for all shipped items. It is the responsibility of the buyer to track their package, to ensure the delivery date. We are not responsible and will not give refunds for "Unclaimed" packages or the customer's failure to be available for signature pickup if required. A note left by the post office, qualifies as a delivery, and is a request for a prompt pickup from the post office.
It is the buyers sole responsibility to pick up the box in a timely manner. If an "unclaimed" package is mailed back to us, we consider it a forfeit of product, will not re-ship the box or provide a refund. By leaving the box "unclaimed" and forcing the post office to return to us, you are forfeiting your party items and the money paid for them. We appreciate your understanding.
The Fine Print
By purchasing any product from Boogie Bear Invitations you agree to the policies and conditions stated both in the listing AND the Policies section of our shop. All prices are subject to change without notice. Please contact us if you have any questions regarding the policies and conditions of Boogie Bear Invitations prior to purchasing to ensure a positive buying experience.
*Free Shipping available for select items only. Free shipping is for standard shipping times (5-9 business days - excludes holidays) and only available in the continental USA. Please contact us for more information and for shipping rates to Alaska and Hawaii. Please review our policies and conditions of our Etsy shop prior to purchasing to ensure a positive buying experience.
To prevent abuse, we reserve the right to cancel any order at any time at the sole discretion of Boogie Bear Invitations.
Check our our Policies Section for more helpful information. www.boogiebearinvitations.com/policies